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Windows 10 Migration Tech

LINK Technologies

This is a Full-time position in Denver, CO posted March 21, 2020.

General Description of the Engagement We are seeking a Windows 10 Migration Technician to become part of a highly motivated, top tier team of IT professionals.

The successful candidate will have strong technical expertise and good communication skills.

Also, to include but not limited to troubleshooting and repairing desktop, laptop, and tablet pcs, printer configurations, software application installations and the capability to use various tech tools and resources to address various complex pc issues.

The candidate must have the ability to effectively communicate with internal and external employees and will also be called upon to provide PC Replacement and PC Repair work throughout the when needed.

Experience using SCCM and Active Directory is a plus.

Expected Responsibilities Requires travel to multiple sites throughout the Metro area Perform network imaging for computers Image and replace employee computers with new Dell computers Assist with surplus of all replaced computers Install applications using in-house tools (SCCM).

Where necessary, perform BIOS updates and configurations.

Install hardware (video cards, memory, printers, etc ) Install and troubleshoot desktop and tablet applications.

Work with other groups to resolve tablet, or laptop and all other pc connectivity related issues.

Support Microsoft Office Suite 2016 and Office 365.

Install and troubleshoot client s applications.

Experience Have experience deploying and supporting client hardware.

Be detail oriented.

Be a strong communicator.

Have a very strong customer service disposition with solid knowledge of multiple pc and tablet platforms, including Dell, Microsoft, and Mac.

Have knowledge researching pc and printer issues, along with the ability to understand issues and research potential solutions.

Provide options and recommendations for resolution to internal team.

Have detail orientation, customer service skills and the ability to communicate the change on a user level.

Have knowledge of peripherals, video cards, and tablet operating systems, Cisco AnyConnect and SharePoint.

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