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USAA: Servicenow developer – information security – senior level

USAA

This is a Full-time position in Irving, IL posted March 22, 2020.

Purpose of Job We are seeking a talented ServiceNow Developer – Information Security Senior Level for our Plano, TX facility.

ServiceNow Developers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models.

ServiceNow Developers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code).

In addition, ServiceNow Developers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third-party partners in the achievement of business and technology initiatives.

This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently.

Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters.

Job Requirements Tasks:Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms.Identifies ideas to improve system performance and impact availability.Resolves complex technical design issues.Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals.Coordinates changes and influences and prioritizes tasks with business or technical departments.Analyzes and influences technical, system, and/or user requirements.Identifies and creates solutions to improve system performance and availability.Facilitates root cause analysis of system issues to minimize impact and future occurrences.Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews.Typically serves as a resource to the business.Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members.Analyzes and designs specifications for less experienced internal and third party team members to execute.Acts as a technical resource throughout the development life cycle.May also actively contribute to the technical and soft skills development of team members.Assists team leads and management with delegation of technical work packages to cross functional and third party team members for execution through the full development life cycle.Keeps management appropriately informed of progress and issues.Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability.Minimum Education:Bachelor’s degree required.4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.Minimum Experience:6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) ABOUT USAA USAA knows what it means to serve.

We facilitate the financial security of millions of U.S.

military members and their families.

This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we’ve been a top-40 Fortune 100 Best Companies to Work For®, and we’ve ranked among Victory Media’s Top 10 Military Friendly® Employers 13 years straight.

We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

ABOUT USAA IT Our most important qualification isn’t technical, it’s human.

Here, we don’t just sit in front of a screen.

We stand behind our 12 million members who rely on us every day.We are over 5,000 employees strong, a passionately supportive and collaborative team built on agile principles.

We’ve been a top-two Computerworld 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.See what it’s like to work for a company where your passion meets our purpose: USAA Information Technology: A Realistic Preview Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms.

Identifies ideas to improve system performance and impact availability.

Resolves complex technical design issues.

Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals.

Coordinates changes and influences and prioritizes tasks with business or technical departments.

Analyzes and influences technical, system, and/or user requirements.

Identifies and creates solutions to improve system performance and availability.

Facilitates root cause analysis of system issues to minimize impact and future occurrences.

Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews.

Typically serves as a resource to the business.

Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members.

Analyzes and designs specifications for less experienced internal and third party team members to execute.

Acts as a technical resource throughout the development life cycle.

May also actively contribute to the technical and soft skills development of team members.

Assists team leads and management with delegation of technical work packages to cross functional and third party team members for execution through the full development life cycle.

Keeps management appropriately informed of progress and issues.

Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability.

MINIMUM REQUIREMENTS Bachelor’s degree, or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.AND, 6+ years experience in software development experience*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions.

This will take approximately 5 minutes.

Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

PREFERRED 5+ years ServiceNow experience administering the platform, monitoring performance, deploying applications, building out catalog items/workflows, and configuring integrations5+ years’ experience writing and debugging JavaScript, Angular, HTML, and CSS3+ years’ experience with REST API developmentServiceNow Developer CertificationPrior Integration Experience with QualysWorking knowledge of ServiceNow Vulnerability ResponsePrior exposure to various ServiceNow SecOps ModulesPrior experience with Splunk and/or other monitoring toolsPrior experience with ServiceNow CMDB and DiscoveryPrior experience with IT Asset Management and ServiceNow Software Asset Management module DESIRED CHARACTERISTICS USAA Software Developers transform analytics to impact our members’ experiences.

Collectively, we are:Ability to use a wide variety of open source technologies and tools Ability to code and script Experience with systems and IT operationsComfort with frequent, incremental code testing and deployment Strong grasp of automation tools Data management skills A strong focus on business outcomes Comfort with collaboration, open communication and reaching across functional bordersThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.

Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.Last day for internal candidates to apply to the opening is 06/26/19 by 11:59 pm CST time.

SDL2017


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