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Research & Development – Director of Software Developme


This is a Full-time position in Roseville, CA posted March 25, 2020.

Director of Software Development ClearCaptions is looking for an energetic leader for the position of a Director of Software Development.

This role will lead a multi-disciplinary development team to develop and implement significant improvements to core systems and business processes in support of the Company s profit, growth, and customer satisfaction goals.

As the Director of Software Development, you will provide leadership, strategic planning, financial governance, and operational management for Engineering and Software Development projects which will lead to the growth, management and optimization of the software delivery process.

This role will be ultimately responsible for building solutions incorporating evolving technologies and services that will support the needs of a growing IP CTS provider and Telecom Carrier.

This includes close coordination with technology peers within the CTOCIO organization, managers and executives in other departments and divisions across the company, and strategic IT service providers and manufacturers.

The successful candidate will mentor their dynamic team of talented engineers who are using Agile processes to design and implement unique solutions to emerging problems.

This role will report to the Chief Information Technology Officer and will be based in Roseville, CA.

Responsibilities This role will own the architecture, software development, and QA functions in IT, with a team comprising of system architects, software developers, software engineers, system test engineers and deliveryrelease managers.

Manage this multidisciplinary team with potential to grow the team.

Responsible for the development of strategic and tactical planning of technology and people resources necessary for successful completion of several larges scale projects.

Responsible for the architecture, design, implementation, unit integration testing and support of software applications and services.

Lead the review and analysis of business requirements to create technical specifications.

Drive architecture and technical design discussions.

Direct analysis on and shape business requirements to determine technical design.

Direct multiple technology-based projects and staff in support of Product DevelopmentIT.

Direct technical activities to Estimate, Plan, Design, Build, Test, and Migrate solutions into production.

Contribute towards end to end availability of all application and infrastructure components.

Function as architecture lead and collaborate in the design and deployment of Network, Storage, Systems and Software components.

Drive the overall technical architecture and software design and develop and identify technical opportunities for current and future product releases.

Develop and implement IT Change Management procedures.

Manage and oversee the planning and deployment of updates to production applications, and post-production confirmation of successful implementation.

Security Vulnerability Remediation.

Ensure all activities of the team are managed per ClearCaptions IT methodology and processes.

Where processes do not exist, this role is responsible for defining, creating, and managing the processes.

Lead the team as an effective people manager by providing guidance and feedback to the team so that they leverage on their strengths and improve on areas of opportunities.

Provide mentorship and leadership to emerging talent within the organization (in the form of cross training, workshops, and knowledge sharing).

Other duties as assigned.

Qualifications A solid understanding of technology.

Practical application of technical methods and procedures.

Effective communication, presentation skills, leadership, problem solving and organizational skills.

Ability to engage with technical and non-technical business owners to achieve company objectives in a timely manner.

Effective conflict management, able to balance business “demands” with practicality.

Strong passion for customer service and user experience.

Enjoys working in a fast-paced, rapid-growth, highly collaborative environment.

Flexibility to adapt to rapidly changing conditions and priorities, and to redirect managers and teams toward new objectives.

Demonstrated critical thinking and planning at a strategic, global level.

Ability to translate strategic plans into specific objectives, and to create and execute project plans to achieve objectives.

Strong engineering, architecture and new product development skills Experience in scalable applications.

Strong AWS skills with cloud first mentality.

Demonstrable experience building and managing teams which deliver highly available, large scale transactional data environments, system architectures, and technologies.

Broad systems development and management experience.

Keen attention to detail and complex problem-solving abilities from a procedural, operational, technical, and financial perspective.

Solid understanding of open source software solutions and cloud-based offerings and services.

Possess software development mindset and awareness of development challenges and works to streamline software delivery pipelines where shehe has direct influence.

Experience with the following is required Agile development (Scrum).

Leading WebSoftware development projects in Java, Node.js, PHP, and full stack development.

Experience with Apache Kafka andor Talend is preferred.

Docker, Kubernetes, Terraform, Containerization, scalabilityperformance.

Mobile development for iOS and Android and cross-platform development Embedded design of VoIPPSTN Phones with Captioning Ability is preferred.

SQL and No-SQL Database platforms such as MS SQL Server, MySQL, Couchbase, or similar.

VoIP applications, clientserver computing, and production operations support.

Hands on experience with public and private cloud infrastructures Major infrastructure components such as Servers, Storage, Network, Databases, Virtualization, Cloud.

Kamailio, Asterisk, and open source VoIP stacks.

Experience with Salesforce Lightning, GP Dynamics, etc.

and their ecosystems is preferred 10 years experience managing software development teams.

10 years of knowledge of telecommunications.

Bachelor s Degree in Computer Science or equivalent training.

Masters preferred.

Ideal candidates will have a broad ITProduct development background and will also have a passion for team leadership and project management, and successfully interacting with C-suite executives.

Physical Requirements Employees may experience the following physical demands for extended periods of time Sitting, standing and walking (95-100) Keyboarding (50-75) Viewing computer monitor, tablet and cell phone screen requiring close vision (50-75) Work Environment Work is performed in a business office environment.

Travel to company sites, including some that are out of state may be required.

Compensation A competitive compensation package will be offered to successful candidates.

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