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Business Solution Analyst

Kforce Technology Staffing

This is a Contract position in Nashville-Davidson, TN posted March 5, 2020.

RESPONSIBILITIES: Kforce has a client that is seeking a Business Solution Analyst in Hermitage, Tennessee (TN).

Essential Duties: Maintains a solid knowledge base of the functional capabilities of and is a Subject Matter Expert on the (channel) Applications and the various areas and products within it Assists the Engagement Manager in leading, directing, and reviewing all activities associated with delivering technology products Responsible for product quality, project timeliness, and customer satisfaction Interfaces with clients to define and document requirements for a named set of custom developed or vendor software products.

Creates documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, wireframes, and newsletters Responsible for conducting Design Thinking sessions to gain insights into end user and customer needs, Manages the Product Backlog for a Product, working with the Engagement Manager to prioritize requirements, define and manage scope and sprints for a project Provides operational support to practitioners and firm clients Configures SharePoint features in production and non-production environments Engages with various ITS organizations to resolve problems as they arise Possesses overall understanding of appropriate business processes and workflows Engages business owners and other ITS resources to respond to requests for new applications and/or enhancements Collaborates with the Engagement Manager in creating and presenting the appropriate project on-boarding processes and materials REQUIREMENTS: Bachelor’s degree in Computer Science, Business Administration or equivalent educational or professional experience 5 years of experience working in supporting multiple software projects in various IT roles 3 years of Business Analyst or System Analysis experience 2 years of Quality Assurance experience A solid knowledge and understanding of functionality within Deloitte Market Development applications preferred Must have in-depth knowledge of software development lifecycles including Agile development and testing Experience with test plan creation, automated test scripting, and load/stress testing Familiarity with SharePoint, Test Director, MS Project, HP Quality Center, SAP Solution Manger, Automated QA tools is a plus Prior experience that demonstrates good business understanding is needed (experience in a professional services organization is a plus Demonstrated ability in applying repeatable quality assurance processes and methods to enterprise wide technology projects or initiatives Excellent written and verbal communications, organization, analytical, planning and leadership skills Strong management, communication, technical and remote collaboration skill are a must Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams in a large matrix organization environment Kforce is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

– provided by Dice

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